Banking Updates and News

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Scheduled Upgrade to Online Bill Pay Service

On Tuesday, October 13, 2020, the Sabine State Bank Online Bill Pay service will get a new look and improved navigation features aimed at making your online experience even better. Details of these enhancements are noted below.

System Enhancements:

  • Streamlined Bill Payment navigation will enable you to move easily between approval, payment, and history tasks. This new design will facilitate paying and approving multiple bills at once.
  • Better positioned links for administrative-type tasks such as reports and user settings. These links will now appear to the right of the payment windows.
  • Bill Pay will have a new powerful reporting tool that includes graphs to aid in analyzing how your money is spent.
  • View and plan payments based on your account balance(s) with Bill Pay’s new “Balance Worksheet.”

What You Need To Know for Tuesday, October 13, 2020:

  • The Sabine State Bank Online Banking Bill Pay service will be unavailable between 3:00 AM (CST) and 7:00 AM (CST) on Tuesday, October 13, 2020.
  • Any bills you may have scheduled in advance of Tuesday, October 13, 2020, will not be affected, even those bills that you have instructed us to pay on Tuesday.
  • This maintenance window will only affect access to Bill Pay services. The other features of Online Banking will be available for your use

If you have any questions on the upcoming system enhancements, please contact our Electronic Banking Department at (833) 332-0595 (Monday – Friday 8:00 AM to 5:00 PM CST) or your local branch.

Internet Banking and iOS 13 Compatibility

Users accessing the full version of Internet Banking in Safari have reported sporadic issues when trying to receive a security code when logging into the web version of Internet Banking on Apple iOS devices. The workaround is to change the web site display on the security code page by tapping on the View Menu (the AA) on the left side of the Safari address bar and selecting Request Desktop Website. You can also use the mobile web version of Internet Banking at

Important Information about Opening A Legal Entity Account

Effective May 11, 2018, new rules under the Bank Secrecy Act will aid the government in the fight against crimes to evade financial measures designed to combat terrorism and other national security threats.

EACH time an account is opened for a covered Legal Entity, we are required to ask you for identifying information (name, address, date of birth, social security number, as well as identification documents) for:

  • Each Individual that has beneficial ownership (25% or more); and,
  • One Individual that has significant managerial control, of the Legal Entity

If you are opening an account on behalf of a Legal Entity, you will be required to provide the appropriate documentation and to certify that this information is true and accurate to the best of your knowledge.

We proudly support all efforts to protect and maintain the security of our customers and our country.